Commerce: Thought Leadership and Consulting
The way people live and the way they shop are intricately linked. In a rapidly changing world, where technology is fueling transformation, our society faces the greatest challenge of all--a global pandemic.
The retail industry has responded with compassion, innovation and creativity. Most have pivoted to serve shoppers who are navigating disruption and fear.
As shopping patterns have drastically changed, our industry has tremendous opportunity to innovate for “Boundless Commerce”, where new purchase platforms blur the lines between content, entertainment, and shopping.
I work with retailers and brand owners to deliver deeper customer engagement and improved business performance.
The retail industry has responded with compassion, innovation and creativity. Most have pivoted to serve shoppers who are navigating disruption and fear.
As shopping patterns have drastically changed, our industry has tremendous opportunity to innovate for “Boundless Commerce”, where new purchase platforms blur the lines between content, entertainment, and shopping.
I work with retailers and brand owners to deliver deeper customer engagement and improved business performance.
Speaking and Consulting Expertise:
- Retail format innovation and technologies
- Growth and change drivers across categories
- Convergence of commerce and content
- Future of social commerce
- Expert Witness
- Shifts in shopping rituals across devices and platforms